{"id":7148,"date":"2021-05-10T08:31:07","date_gmt":"2021-05-10T07:31:07","guid":{"rendered":"https:\/\/swiss-administration-rpa.ch\/uks-largest-government-department-transforms-business-processes-with-rpa\/"},"modified":"2022-02-22T14:05:40","modified_gmt":"2022-02-22T13:05:40","slug":"uks-largest-government-department-transforms-business-processes-with-rpa","status":"publish","type":"post","link":"https:\/\/swiss-administration-rpa.ch\/en\/uks-largest-government-department-transforms-business-processes-with-rpa\/","title":{"rendered":"Find out how RPA is transforming the UK&#8217;s largest government department."},"content":{"rendered":"\n<p>The Department of Work and Pensions (DWP) is the largest government department in the UK. Its mission is the provision of social and pension services.<\/p>\n\n<p>The ministry&#8217;s goal is to provide unparalleled service to its requesters, while reducing costs and increasing efficiency.<\/p>\n\n<p>An RPA project with UiPath robots has been deployed on the process of new pension applications. The process required a strong human intervention, which had created a backlog of more than 30,000 complaints. <\/p>\n\n<p>To overcome this problem, the department would have had to employ thousands of people and several thousand hours to catch up. <\/p>\n\n<p>The solution was to deploy 12 UiPath robots, handling 2,500 claims per week, which eliminated the entire backlog in two weeks.<\/p>\n\n<p>Source: <a href=\"https:\/\/www.uipath.com\/resources\/automation-case-studies\/dwp-government\" data-type=\"URL\" data-id=\"https:\/\/www.uipath.com\/resources\/automation-case-studies\/dwp-government\" target=\"_blank\" rel=\"noopener\">https:\/\/www.uipath.com\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Department of Work and Pensions (DWP) is the largest government department in the UK. Its mission is the provision of social and pension services. The ministry&#8217;s goal is to provide unparalleled service to its requesters, while reducing costs and increasing efficiency. An RPA project with UiPath robots has been deployed on the process of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":6780,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39,29],"tags":[40],"class_list":["post-7148","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-public-administration","category-uncategorized","tag-emily-en"],"_links":{"self":[{"href":"https:\/\/swiss-administration-rpa.ch\/en\/wp-json\/wp\/v2\/posts\/7148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swiss-administration-rpa.ch\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/swiss-administration-rpa.ch\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/swiss-administration-rpa.ch\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/swiss-administration-rpa.ch\/en\/wp-json\/wp\/v2\/comments?post=7148"}],"version-history":[{"count":4,"href":"https:\/\/swiss-administration-rpa.ch\/en\/wp-json\/wp\/v2\/posts\/7148\/revisions"}],"predecessor-version":[{"id":7423,"href":"https:\/\/swiss-administration-rpa.ch\/en\/wp-json\/wp\/v2\/posts\/7148\/revisions\/7423"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/swiss-administration-rpa.ch\/en\/wp-json\/wp\/v2\/media\/6780"}],"wp:attachment":[{"href":"https:\/\/swiss-administration-rpa.ch\/en\/wp-json\/wp\/v2\/media?parent=7148"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/swiss-administration-rpa.ch\/en\/wp-json\/wp\/v2\/categories?post=7148"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/swiss-administration-rpa.ch\/en\/wp-json\/wp\/v2\/tags?post=7148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}